Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I had an excellent experience with Dr. Richa Negi. From the very first consultation, she was professional, patient, and genuinely attentive to my concerns. She took the time to explain my condition in simple terms, discussed all the treatment options, and answered every question without making me feel rushed. The treatment was highly effective, and I noticed significant improvement much sooner than I expected. The clinic was clean, well-organized, and the staff were courteous and welcoming throughout my visits. What truly sets Dr. Richa Negi apart is her expertise, compassionate approach, and commitment to achieving the best possible outcome for her patients. I would highly recommend her to anyone looking for a knowledgeable, trustworthy, and caring dermatologist. Thank you for the outstanding care! ~ DIXHANT G
A perfect clinic and excellent staff. Specially Priya who treats me .She is the most sincere, cheerful, dedicated girl who gives 200% to her service be it facial, hair treatment or laser.. anyone who undergo her service is bound to be a fan not only of her but of the clinic. I come to this clinic only because of her from last 8 years. My niece who is now in US doesn't stop praising Priya who did her laser treatment. She knows very well what is the skin type n what type of cream n facial would be suitable. This makes her a perfect employee who knows 100% about her responsibilities and a great service provider. Thanks a lot Priya.. and Thanks Kaya. I would recommend people specially with pigmentation issues to surely come to this clinic . ~ chitra j
I went to scissor hand parlour (bangur nagar, Goregaon West) there the owner of parlour Geetha , has ruined my face by applying lactic acid (30% concentrate), that ruined my whole face. Because which I had lost my projects and my confidence. But I am thankful to Kaya and especially Dr Anjulika Bhagchandani, she firstly had gave me positive hopes that my face will get better and she actually helped my with her treatment and most importantly words. She had given me hope that I will be fine soon and treatment worked it’s magic in just one session. It was a drastic change on my face. She had understood my situation and treated me so well that I will be thankful to her life long. Lots of love to you Dr Anjulika and Kaya skin clinic. ~ Purvi N
A little appreciation post for my favorite person at Kaya, Dr. Richa. Thank you for always taking such good care of me. From my acne, laser sessions to all the little things in between, you’ve always made sure I’m comfortable and informed. I think what I appreciate the most is the attention you’ve given me. From your constant check-ins to answering my random questions, you have always been so patient. You’ve made every visit such a pleasant experience, and it’s honestly so nice to have someone who genuinely cares. Thank you for helping me with my skin and for always going the extra mile. You’re the reason I actually look forward to my appointments at Kaya! 🤍 ~ nishita s
I visited Dr. Richa Negi for my hair loss problem, and I had a very positive experience. She listened patiently to all my concerns, explained the possible causes of my hair fall in a simple and clear manner, and suggested a treatment plan that was practical and reassuring. She was professional, approachable, and took enough time to answer all my questions without making me feel rushed. The clinic was well-organized, and the overall consultation was smooth. I would definitely recommend Dr. Richa Negi to anyone looking for a knowledgeable and caring dermatologist, especially for hair-related concerns. ~ Shishir d
As always, I had a great experience at Kaya. I’ve undergone laser hair removal, chemical peels, and Q-Switch laser treatments here, and the service has always been excellent. A special thanks to Dr. Richa Negi for her expertise and patience. She explained my skin concerns in detail and recommended the right treatments without rushing, which made me feel very comfortable and confident. Ms. Sonam Gupta and the entire staff were also extremely courteous, attentive, and professional, ensuring every session was smooth and comfortable. Highly recommend Kaya for their expert care and excellent service. ~ Suraj D
I have had acne since I was 18 years old even after taking all kinds of precautions and using all sorts of fancy skin care products. Nothing stopped it until I started getting professional help from Kaya Sher E Punjab. I regularly have carbon laser peels and other chemical peels targeted for acne here and touchwood my skin feels and looks better than ever before. Dr Jayti is one of the doctors I found who I really connected with. She explains everything that she is doing if you ask her. And also encourages healthier lifestyle choices to achieve overall good skin and health naturally. There’s Madhavi and Sudha who never forget to remind me of my upcoming sessions and also tell me about good deals and discounts. There’s Shaila who calmly and patiently does magic on my skin with her chemical potions as suggested by Dr Jayti. There’s no doubt of the service they provide. I found the professionals here very humble, kind and helpful. ~ Adarsh J
recently started using this cosmetic product from Kaya, and I'm really impressed with the results. It was recommended to me by my aunt Shaila, who has been using it for some time, and I can see why she suggested it. The texture is smooth, easy to apply, and feels gentle on the skin. After regular use, my skin feels fresher and more nourished. It doesn't feel heavy or sticky, and the quality is clearly very good. Overall, I'm quite satisfied and would definitely recommend it to others looking for a reliable skincare product.thank you suggest by Shaila 😊 ~ Sushil G
I had a wonderful experience at Kaya Andheri with Dr. Richa. She is extremely knowledgeable, patient, and professional. She took the time to understand my concerns and explained the treatment process clearly. Shaila was equally amazing — very warm, attentive, and supportive throughout the process. Her friendly nature and care made the overall experience even better. The clinic is clean, well-maintained, and has a very calming atmosphere. I truly appreciate the care and service provided by the team and would highly recommend Kaya Andheri to anyone looking for quality skin treatments. ~ Gaurav G
My go-to aestheticians are Shaila and Anita for my laser sessions. Both of them make sure that I'm comfortable and well taken care of. They are patient and are well trained in their art. Their eye for detail and warm nature sets them apart from the rest. The best part at Kaya is that they never try to upsell and don't pester you to buy products and services. Madhvi manges the place well and looks after the clients and her staff well. She is warm and accomodating which makes the appointment experience a breeze. Kaya is a brand you can trust your skin with. ~ Jasmine S
I am visiting Andheri Kaya clinic from last 4 years. I did laser treatment, facials, peels, Q-switch. And for each treatment I have recieved fab results. I am very happy with the services. Dr. Anjulika is so friendly , she give genuine guidance and helped me to take right decisions. Even during sessions she make me so comfortable. Priya is so good in massage and i also find her massage extremely relaxing. She also helps me and suggest me good things. My experience with the clinic is best. And I recommend this clinic strongly. ~ harshita d
I had a wonderful experience at Kaya Skin Clinic, Sher-e-Punjab, Andheri East. Chaitali and Shaila provided excellent service during my facial and Q switch treatment. They were extremely professional, attentive, and made me feel completely comfortable throughout the session. Their friendly attitude and warm approach truly stood out, and they took the time to ensure everything was done perfectly. I’m very happy with the results and the overall experience. Highly recommend their services! ~ Aamir P
I had severe acne and my friend suggested me to visit kaya …omg i must say Neha is brilliant with her knowledge experience the way she confidently proved that i will get the results….so far i m awestruck with my journey in fan of few months…the staff has been extremely polite approachable …the followups from therapist after each session…my special thanxs to NEHA KOTHARI…she has been v gentle throughout my procedure looking forward for speedy recovery n transformation…. ~ Sheetal R
Pathetic service with zero humanity, my appointment was at 6pm they asked me to come at 5:30, which I did even after completing my night shift, at 5:30 they tell me there is an emergency at doctor’s place so she is going home and my appointment was rescheduled on the next day at 12pm. So now I am sitting in the clinic and they tell me the doctor will come by 3pm.Just saying sorry forgot to inform you. I am travelling from Goregaon to Andheri just for this. What kind of service are you offering? So then I am changing my review to 5 stars as I went to the clinic at 2:30pm and they treated me well. At the back end the Goregaon clinic was informed about the doctor’s unavailability and another doctor Miss Bhargawee from powai’s clinic was called in to fill in for the time yesterday only. She did my treatment very well and gave me good suggestions as well. The staff also apologised a hundred of times and were very nice. Thank you Miss Bhargawee and Miss Radhika for handling me and also providing a good treatment and I would also like to apologise on my behalf. Conclusion: Good people to have trust in for any treatment. ~ aditya r
I’ve been visiting Kaya Andheri East for my skin treatments and I must say the service is top-notch. Sudha Gupta, the customer care executive, is extremely polite, knowledgeable, and always ensures I'm comfortable throughout. She genuinely cares and follows up post-treatment as well. A big shout-out to Manager Jayshree for her warm welcome every time and for offering the right guidance on packages. Both of them make a fantastic team! 💯 ~ priyanshi A
I had an amazing experience at Kaya Andheri, thanks to Radhika Patel. She gave me one of the best facials I’ve ever had – the massage was incredibly relaxing, and my skin felt so refreshed and glowing afterward. Radhika was professional, attentive, and really made sure I was comfortable throughout the session. Her technique is excellent, and she clearly knows what she's doing. Highly recommend her if you're looking for top-notch facial services! ~ Concept A
I am doing my full body hair reduction from kaya and i really like the service provided and professionalism followed by them. I would like to mention my technician Radhika she has been great in her service and takes utmost care and processes to be followed during the procedure. She has constantly been my technician for most of my sessions and i am comfortable throughout the sessions. Its been a good experience at Kaya. ~ PRIYA
A perfect clinic and excellent staff. Specially Anita who treats me .She is the most sincere, cheerful, dedicated girl who gives 200% to her service be it facial, hair treatment or laser.This makes her a perfect employee who knows 100% about her responsibilities and a great service provider. Thanks a lot Anita .. and Thanks Kaya. I would recommend people specially with pigmentation issues to surely come to this clinic . ~ Kajal B
I visited Kaya Andheri east for my hair fall and hair thining concern. Doctor suggested me Qr678 and GFC treatment for me and I trusted them and started the treatment with them, my half treatment is done and half is pending but must say I have got fantastic results from the treatment and I then also started doing facials with them, highly recommend Kaya Andheri east for all skin and hair treatment concerns! ~ Sentara T
I am very happy to come to kaya andheri clinic thankyou dr anjulilka for giveing me the best advice for my hair and skin people have given me amazing feedback reagarding my skin and hair all thanks to kaya andhrei helping me from my consen special thanks to donna my therpist for the best result and exclent service i am proud to come to kaya will defenitly inform people to come to kaya andheri branch Andheri staff is amazing... ~ Shaheen P
I am extremely satisfied with the results for my pigmentation treatment at this clinic. The dermatologist was thorough in their assessment and created a personalized plan that has significantly improved my skin, recommended IV treatment that significantly helped me to reduce the pigmentation all over and along with that I also took peels and Insta skin brilliance treatment. All together it worked great for me! Thanks to team Andheri!✨ ~ SADHANA M
"I'm blown away by the results of my HIFU treatment! I was a bit skeptical at first, but the staff at kaya andheri are very professional, knowledgeable, and made me feel completely at ease. The treatment itself was surprisingly comfortable - I felt a slight warming sensation, but that was it. And the results? Wow! My skin looks smoother, tighter, and more radiant than it has in years. Absolutely recommend them !💫 ~ Chandni K
I had an amazing experience of kaya clinic, and I'm really impressed with service, I have my laser sessions done here a couple of times by shaila and she is very wonderfully done my Treatment, Her recommendation are always spot on, and the results have been consistently exellent. Thank you so much shaila for your exception al service and your kindness. You truly make a difference 🥰🥰 ~ yashraj j
I’m really impressed with the Kaya treatment that Chaitali is providing! She is professional, caring, and makes sure the entire experience is comfortable and effective. The results so far have been amazing, and I feel confident recommending her to anyone looking for quality skincare treatment. Thank you, Chaitali, for your excellent service and attention to detail! ~ shivani D

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